Terms

These terms cover the tillspark.com website and the Tillspark app for shoppers. Shops using Tillspark Business are covered by the terms for businesses.

Earvin Ryan Esajas runs Tillspark from the Netherlands (“we”). By using the app or this site, you agree to these terms.

What Tillspark does

The app keeps the receipts you scan at Tillspark shops, and lets you find shops, order ahead, book, order and pay at the table, and collect loyalty points. Each purchase is between you and the shop: the shop sells you the product or service, sets its prices and handles returns, refunds and complaints. We provide the app that connects you.

Card payments are handled by our payment provider, Stripe. We never receive your card number.

Your account

You can scan and keep receipts without an account. Ordering, booking, gift cards and backups need one. Keep your sign-in details to yourself, and give accurate details when you order or book. You can export your data and delete your account in the app, under Account.

Orders and bookings

When you order, you accept the order terms shown at checkout, and you agree to collect or receive the order within the time the shop gives. A shop may set a deposit or a cancellation window for a booking; you see it before you confirm. Fraudulent orders, repeated no-shows or abuse can lead to your account being suspended, and the shop can receive the facts of the order to recover its costs where the law allows.

Points, credit and gift cards

Loyalty points and rewards are offered by each shop, under the rules it shows in the app, and can only be used at that shop. Tillspark credit can be used where a shop accepts it. Gift cards are issued by the shop they are for.

Reviews and what you post

Reviews must be honest and about your own experience. Do not post anything unlawful, hateful, sexually explicit, or anyone’s personal details. We may remove content that breaks these rules.

Fair use

Do not misuse the app or this site: no fraud, no spam, no attempts to get around security or to reach other people’s data, and nothing that disrupts the service.

Availability and liability

We work to keep Tillspark available and accurate, but we provide it as it is. Receipts saved while you are offline are synced when you are back online. We are not liable for indirect loss, except where the law does not allow that to be excluded. Nothing in these terms limits your rights as a consumer.

Changes

We may update these terms. When we do, we change the date at the top of this page, and tell you in the app if the change matters to you.

Law and contact

Dutch law applies. Questions go to support@tillspark.com.