Support for businesses

Email business@tillspark.com and we will reply by email. To help us help you quickly, include:

• your shop’s name,
• the device and screen you were using (counter, tables, kitchen display, back office or phone),
• what you were doing, what you expected and what happened,
• a screenshot, if you can.

Shopping at a business that uses Tillspark? Go to support for shoppers.

Card payments are not going through

Card payments need an internet connection. Cash sales keep working offline and sync when the connection returns. Check that the card reader is charged and connected, then write to us.

A member of staff cannot sign in

The owner or a manager can check their role and set a new PIN in the back office, under Team.

Getting started

Not using Tillspark Business yet? Request early access.

Your account and your data

• Delete a business account
• Privacy for businesses — questions about data go to privacy@tillspark.com
• Terms for businesses