Online orders
Take orders online and keep the counter calm.
Pickup and delivery orders arrive in one live queue, ready to prepare, hand over or send out.
What it’s for
Online orders brings every order that does not start at the register into one place: your online store, the QR code on the table and the order kiosk. Your team moves each order along until the customer has it. The order kiosk and a self-checkout screen are part of the app too.
In this part of the app
Orders
A live queue of pickup and delivery orders. Customers can pay by card ahead of time, and each one can choose a pickup time.
- New, Confirmed, Preparing, Ready, Out for delivery, Completed
- Scheduled pickup times
- Load an order into the register, or cancel it
- A handoff code or QR when it is collected
- Separate menus and prices for online, kiosk and table QR
Dispatch
Give delivery orders to your own drivers and follow each one until it is handed over.
- Assign an order to one of your drivers
- Mark it out for delivery
- Confirm the handoff
Other parts of the app
- Point of Sale → The register, receipts, returns and cash drawer.
- Restaurant → Floor plan, table service and kitchen display.
- Inventory → Products, purchase orders, deliveries and stock counts.
- Back office → Reports, margin, customers, team and invoices.
- Bookings → Appointments, reservations, deposits and events.
- The app → Devices, languages, offline and connections.
Questions
Do I need my own drivers?
For delivery, yes. Dispatch is for your own drivers, and Tillspark does not provide couriers. Pickup works without any drivers.
Can online prices differ from the prices in the store?
Yes. Online, the kiosk and the table QR code can each have their own menu and prices.
Do online orders work without internet?
No. Online orders need a connection.
Ready to see
it in your business?
Tell us about your business and we’ll set you up with early access.
Get started →